Privacy Policy
Introduction
By using our website, you consent to the collection and processing of your personal data in accordance with this Privacy Policy. If you have any questions, please contact us at info@creamdreamcupcakes.com
Information We Collect
When you visit our website or interact with our services, we may collect the following information:
* Personal Information: Name, address, email address, and contact telephone numbers.
* Transaction Information: Details about your purchases and order history.
* Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
* Usage Data: Information about how you use our website, products, and services.
How We Use Your Information
We use the information we collect for the following purposes:
* To process and fulfill your orders, including sending you confirmations and updates.
* To provide customer support and respond to your inquiries.
* To improve our website, products, and services based on the feedback we receive from you.
* To send you marketing communications, including information about new products, special offers, and promotions, if you have opted to receive such communications.
* To comply with legal obligations, such as tax and accounting requirements.
Cookies and Tracking Technologies
A cookie is a small file which is sent to your browser and stored on your computer’s hard disc and helps us understand and track your use of the site and where it can improve the information and services provided.
Types of Cookies We Use:
* Session Cookies: Temporary cookies that expire when you close your browser.
* Persistent Cookies: Cookies that remain on your device until they expire or are deleted.
We use these cookies for:
* Analysing trends and usage patterns.
* Managing and improving website performance.
* Storing your preferences and providing a personalised experience.
Google Analytics: We use Google Analytics to collect information about how visitors use our site. This information is collected in an anonymous form, including the number of visitors, where visitors have come from, and the pages they visited.
Cookie Management: You can manage your cookie preferences through your browser settings. You can choose to block or delete cookies, but this may affect your ability to use certain features of our website.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
* Service Providers: We may share your data with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
* Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
* Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
Changes to This Privacy Policy
Contact Us
Email: info@creamdreamcupcakes.com
